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Subject based multi-functional teams providing a
range of information and research services to clients |
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Results |
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Client focus – tailored information and research |
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‘information that is relevant to me’ |
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Specialist services – select committees |
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Staff development – specialist knowledge |
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Access to information |
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Electoral reform |
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Client demand |
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“ I’d like to see nothing irrelevant come across
my desk from the Library” |
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“Can I speak to the legal researcher” |
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“I want analysis of information not lists” |
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Advantages – clients |
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Subject specialist services |
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Disadvantages – staff |
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Staffing levels |
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Subject expertise |
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5 teams |
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3 Subject teams |
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Economics and Industry |
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Law and Government |
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Social Policy |
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Resources |
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External Services |
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Parliamentary Information Services |
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International Documents |
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History and Heritage |
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Manager |
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Workflow Co-ordinator |
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E-services Co-ordinator |
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Research Analyst |
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Research Librarian |
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Indexer |
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From information providers to subject
specialists |
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‘Answers not just information’ |
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Research for select committees |
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Specialist knowledge |
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Team dynamics |
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Recruitment |
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Salaries |
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Retaining specialist knowledge |
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Building capacity |
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Infrastructure |
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Client demand |
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Notes
