Thursday 12th July
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KNOWLEDGE MANAGEMENT : Client and practitioner perspectives
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| 9.00am
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Ros Membrey
President of APLA
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Welcome
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| 9.10am
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Hon. Bruce Chamberlain MLC
President of the Legislative Council and Chairman of the Library Committee of the Parliament of Victoria
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Introductory Remarks
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| 9.20am
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Donna Scheeder
Deputy Assistant Director, Information Research Division, Congressional Research Service, Library of Congress
Chair: Hon. Bruce Chamberlain MLC
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Knowledge management in a research organization
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| 10.15am
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Official Photograph
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| 10.30am
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Michael Cavanagh
Austin Thomson & Associates, Management Consultants
Chair: Bruce Davidson
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What do clients want? Reconciling the irreconcilable
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Four Minute Spots
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| 12.30pm
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Lunch
Optional tour of Chambers and Parliamentary Library
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| 2.00pm
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June Verrier, Head, Information and Research Service, C’th Parliamentary Library Powerpoint presentation
Nola Adcock, Deputy Head, Information and Research Service, C’th Parl. Library Powerpoint Presentation
Chair: Donna Scheeder
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Juggling volume (client demand) and quality in Research and Reference Services
Verrier Powerpoint
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Four Minute Spots
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| 3.15pm
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Afternoon Tea
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| 3.30pm
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Moira Fraser, Parliamentary Librarian, Parliament of New Zealand
Chair: Catherine Gilbert
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Knowledge management; New Zealand style
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Four Minute Spots
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| 5.00pm
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Close
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Friday 13th July
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KNOWLEDGE MANAGEMENT : Technology perspectives
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| 9.00am
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Hon. Bruce Chamberlain MLC
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Review of Day One and introduction
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| 9.15am
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Judy Maddigan MP, Deputy Speaker, Parliament of Victoria
Chair: Nick Bannenberg
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Keynote Address: How UK Parliamentary Libraries are approaching the Information Age; an MP’s perspective
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| 10.15am
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Morning Tea
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| 10.45am
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Roy Brown, Telstra
Chair: Gail Dunston
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WAP and mobile technology; implications for information service delivery: What’s new and just on the horizon
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| 11.30 am
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Hon. Bob Smith MLC, Chelsea Province
Victor Perton MP, Electorate of Doncaster
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We love our mobile devices
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Four Minute Spots
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| 12.30pm
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Lunch
Optional demonstration by Pat Gregory of the Victorian Parliamentary Library Intranet
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| 2.00pm
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Moderator: Rob Brian
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Discussion of issues raised in the 4-Minute spots
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| 2.45pm
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Afternoon tea
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| 3.00pm
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Michael Cavanagh, Development of an action plan using Option Finder
Introduction: Kate Curr
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Mission Critical; What's the one thing we MUST get right in the next 18 months
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| 4.30pm
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Ros Membrey, President of APLA
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Conference closure
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| 4.45pm
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Victoria's Parliamentary Library celebrates its 150th birthday
Celebrations in the Parliamentary Library
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